Company Background
Established Company – Since 1983 we have provided quality international courier deliveries, and become one of London’s leading international courier companies.
Commitment to service – Our focus has always been a total commitment to the quality of service we give our clients.
Blue chip client base – over the last twenty years we have attracted many blue chip companies due to our consistent levels of quality service.
Personal service – Our operations team understand the need for a friendly, personal and flexible approach to the ever changing needs of our customers.
Account Management – Clients have a personal Account Manager, ensuring continuity of communication between client and DDI personnel at all times.
ISO 9002 Accreditation – We attained ISO 9002 Accreditation in 1997, and are committed to quality control which monitors our service levels at all times.
On Line Shipping Application
e-ship – the simple, fast online booking system for single shipments. Application available worldwide to nominated users.
e-pouch – to send multiple packages to several consignees at one time. Ideal for inter-office traffic.
Multi-ship – distribution software to multiple addresses. Ideal for off-site management of courier traffic.
All applications offer:
Corporate address book to store up to 2000 addresses
Preparation of unique air waybill
On-line booking and confirmation acceptance
On-line tracking
Dispatch and delivery notifications via email to nominated mailboxes
Estimated delivery schedule confirmation
Generation of customs paperwork
Customized reports
Internet Facility
E-ship is a fully integrated, enterprise wide, on-line web based shipping application that features on-line booking, tracking and e-track. This proactive configurable e-mail tracking system lets everybody know what is happening with their shipments as they move through the shipping process, plus lots more. The level of access is protected to ensure maximum security.
On-line features include:
Booking
Enhanced tracking Proof of deliveries
Configurable proactive e-tracking
Management reports
Destination profiling
Client reference reports
Financial information
Reprint air waybills and commercial invoices
On-line supplies ordering
Special Delivery Options
20 years experience in the ‘special courier services’ market – We utilize the entire airline network to gain access to the maximum number of flights routes available, enabling the fastest possible deliveries available in the industry.
A managed solution – DDI account managers work with clients to provide a total managed solution for requirements as they occur, creating a bespoke solution that ensures optimum results.
Valuable back to client’s main standard courier work – Some clients utilize DDI Worldwide as back up to their main standard courier supplier. DDI can handle the more difficult shipments or time-sensitive material.
Weekend hubbing for UK and international deliveries – We can offer weekend collections and still effect deliveries on Monday to many destinations in the UK, Europe and the USA.
Customer Support Services
Collection – Regular collections can be scheduled whenever is convenient for the client
24 hour service – DDI Worldwide offers a 24 hour service, allowing our clients to contact members of the operations team as necessary.
Help with paperwork – We can help with the onerous task of preparing paperwork for client’s shipments. We do nor charge for this – it is part of the DDI service.
Delivery options – DDI Worldwide work hand in hand with the clients, resulting in optimum transit times at realistic financial levels.
Diversity of services – We have developed services that offer later collections and earlier deliveries alongside viable solutions for both standard and special deliveries.
Personal shipment tracking – All shipments are tracked and monitored, advising our clients if any delivery is delayed for whatever reason.
Proof of delivery – Automatic PODs are available on all shipments. PODs for all timed or special deliveries are confirmed to the client within two hours of delivery.
DDI Worldmail Service